FAQ's

Simply browse our range of teas and coffee, select the items you’d like, and click “Add to Cart.” Once finished, proceed to checkout and follow the instructions to complete your order.

Yes, we ship globally. Shipping rates and delivery times vary depending on your location, and these will be displayed at checkout.

UK deliveries typically take 2–5 working days. International orders may take 7–14 working days depending on customs.

We’re happy to update your address if the order hasn’t been dispatched yet. Please contact us as soon as possible if you need to make changes. As our warehouse is very busy, we may not be able to accommodate changes after checkout, so we kindly ask that you ensure your details are correct when placing your order.

You can pause, skip, or cancel your subscription anytime from your account dashboard or by contacting us directly.

Absolutely. You can update your subscription items at any time from your account dashboard.

Not at all. You’re in full control of your subscription and can pause, skip, or cancel it at any time. Simply manage your preferences through your account dashboard or contact us for assistance.

We source ethically from premium farms and estates, ensuring sustainable practices and the highest quality. All our products are either blended or roasted in our Cornwall factory and then packed here as well.

Yes, we have a range of decaffeinated products, including decaf ground coffee and beans, decaf tea, and a selection of loose-leaf teas and fusions that are naturally decaffeinated.

We roast daily, so you’ll always receive the freshest beans and coffees possible.

Store your tea and coffee in a cool, dry place away from direct sunlight. For maximum freshness, keep them in a sealed, airtight container.

Yes, we pride ourselves on being early adopters of plastic-free tea bags. None of our teas use plastic anywhere within the product.

Most of our products are biodegradable and recyclable. If you’re unsure about a particular item, please get in touch and we’ll advise.

The foil is known as NatureFlex and is home-compostable and biodegradable. It can also be recycled at home, though we recommend checking with your local authority first.

You can reach us via email at moreteavicar@cornish-tea.co.uk by phone at 01503 264476, or through the contact form on our website.

Yes, gift vouchers are available in various amounts and can be used online or in-store.

Our products are available in farm shops, delis, restaurants, supermarkets, and more — in Cornwall and beyond. Feel free to reach out if you’d like help finding your nearest stockist.